Shipping policy

🚚 Shipping Policy

This Shipping Policy outlines our delivery schedule, shipping charges, and order processing times for all regions within the UAE.

All orders placed on jawdahshop.ae are subject to a processing period before shipment.

Handling Time: All in-stock orders are processed and prepared for dispatch within 4 to 12 hours from the time the order is placed. This time is separate from the transit time detailed below.
Order Cutoff Time: Orders placed after 5:00 PM GST will be processed starting the next business day.

Shipping charges are calculated based on the delivery location and the total value of the products ordered.

Shipping Type	Delivery Timeline (Transit)	Conditions	Shipping Charge	COD Available
For Dubai, Sharjah & Ajman
Free Delivery	24 to 72 hours	More than AED 500	AED 0	Yes
Standard Delivery	24 to 72 hours	Less than AED 500	AED 0	Yes
Express Delivery	4 to 12 hours	For Dubai, Sharjah, Ajman (Subject to availability)	AED 99	Yes
For Abu Dhabi, UAQ, RAK & Fujairah
Free Delivery	24 to 72 hours	AED 500 - AED 1,000	AED 0	Yes
Standard Delivery	24 to 72 hours	Less than AED 500	AED 0	Yes
Standard Delivery	24 to 72 hours	AED 1,000 - AED 1,500	AED 0	Yes
Standard Delivery	24 to 72 hours	AED 1,500 - AED 1,900	AED 0	Yes
Express Delivery	12 to 24 hours	For Abu Dhabi, UAQ, RAK & Fujairah (Subject to availability)	AED 285	Yes

Total Delivery Time: The total time to receive your order is the Handling Time + Transit Time (from the tables above).

Shipping Damage: We are not responsible for damages during transportation. As stated in our Refund Policy, if your item arrives damaged, please take clear photos of the packaging before opening it and contact both jawdah786@gmail.com and the courier company immediately (within 48 hours) to file a claim.
Lost Shipments: If your tracking information shows successful delivery but you have not received your package, please contact the courier first. If the issue is not resolved, contact us for assistance.